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Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Spotlight

Perspective

3 minute read

Planhat is named a Leader by Gartner

Planhat has been named a Leader in the Gartner Magic Quadrant, recognized both for the completeness of our vision and our ability to execute on it.

Kaveh Rostampor

Spotlight

Perspective

2 minute read

Reflecting on Planhat Open

A love letter from the CEO reflecting on Planhat Open 2024, our annual non-conference – set in the hills of Malibu, California.

Kaveh Rostampor

Spotlight

Perspective

3 minute read

Planhat is named a Leader by Gartner

Planhat has been named a Leader in the Gartner Magic Quadrant, recognized both for the completeness of our vision and our ability to execute on it.

Kaveh Rostampor

Spotlight

Perspective

2 minute read

Reflecting on Planhat Open

A love letter from the CEO reflecting on Planhat Open 2024, our annual non-conference – set in the hills of Malibu, California.

Kaveh Rostampor

Spotlight

Perspective

3 minute read

Planhat is named a Leader by Gartner

Planhat has been named a Leader in the Gartner Magic Quadrant, recognized both for the completeness of our vision and our ability to execute on it.

Kaveh Rostampor

Spotlight

Perspective

2 minute read

Reflecting on Planhat Open

A love letter from the CEO reflecting on Planhat Open 2024, our annual non-conference – set in the hills of Malibu, California.

Kaveh Rostampor

Spotlight

Perspective

3 minute read

Planhat is named a Leader by Gartner

Planhat has been named a Leader in the Gartner Magic Quadrant, recognized both for the completeness of our vision and our ability to execute on it.

Kaveh Rostampor

Spotlight

Perspective

2 minute read

Reflecting on Planhat Open

A love letter from the CEO reflecting on Planhat Open 2024, our annual non-conference – set in the hills of Malibu, California.

Kaveh Rostampor

All Topics

All Topics

All Topics
All Topics

Perspective

3 minute read

Planhat is named a Leader by Gartner

Kaveh Rostampor

Perspective

2 minute read

Reflecting on Planhat Open

Kaveh Rostampor

Perspective

6 minute read

Combining Intuitiveness and Power

Daniel Sternegard

Perspective

4 minute read

Our Next Chapter

Kaveh Rostampor

Perspective

6 minute read

Store of Stores

Ivars Mucenieks

Guide

6 minute read

Renewal strategies: The art of keeping customers

Ambera Cruz

Perspective

3 minute read

Planhat is named a Leader by Gartner

Kaveh Rostampor

Perspective

2 minute read

Reflecting on Planhat Open

Kaveh Rostampor

Perspective

6 minute read

Combining Intuitiveness and Power

Daniel Sternegard

Perspective

3 minute read

Planhat is named a Leader by Gartner

Kaveh Rostampor

Perspective

2 minute read

Reflecting on Planhat Open

Kaveh Rostampor

Perspective

6 minute read

Combining Intuitiveness and Power

Daniel Sternegard

Perspective

4 minute read

Our Next Chapter

Kaveh Rostampor

Perspective

6 minute read

Store of Stores

Ivars Mucenieks

Guide

6 minute read

Renewal strategies: The art of keeping customers

Ambera Cruz

Perspective

3 minute read

Planhat is named a Leader by Gartner

Kaveh Rostampor

Perspective

2 minute read

Reflecting on Planhat Open

Kaveh Rostampor

Perspective

6 minute read

Combining Intuitiveness and Power

Daniel Sternegard

Perspective

4 minute read

Our Next Chapter

Kaveh Rostampor

Perspective

6 minute read

Store of Stores

Ivars Mucenieks

Guide

6 minute read

Renewal strategies: The art of keeping customers

Ambera Cruz

Understand your customers

Understand your customers

Understand your customers
Understand your customers

Nothing here yet!

Nothing here yet!

Nothing here yet!

Nothing here yet!

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Guide

5 minute read

It's worth the risk: Managing and identifying risk in CS

Ambera Cruz

Guide

8 minute read

The power of analytics in Customer Success

Jonas Terning

Guide

4 minute read

How do you evaluate customer success?

Jonas Terning

Guide

3 minute read

What is a customer scorecard?

Jonas Terning

Guide

4 minute read

What is customer success analytics?

Jonas Terning

Guide

7 minute read

What metrics matter in customer success?

Ben Rohloff

Accelerate time to value

Accelerate time to value

Accelerate time to value
Accelerate time to value

Guide

6 minute read

Top ways AI powers Customer Success

Ambera Cruz

Guide

7 minute read

Top 5 customer success best practices for SaaS

Jonas Terning

Guide

7 minute read

Customer success onboarding: Keep new customers happy

Jonas Terning

Product Update

3 minute read

Building for company-wide customer success

Alberto Lambert

Panel Discussion

30 minute watch

Mastering AI in Customer Success

Gurprem Sagoo

Speaker Session

30 minute watch

The CSMs role in customer onboarding

Gurprem Sagoo

Guide

6 minute read

Top ways AI powers Customer Success

Ambera Cruz

Guide

7 minute read

Top 5 customer success best practices for SaaS

Jonas Terning

Guide

7 minute read

Customer success onboarding: Keep new customers happy

Jonas Terning

Guide

6 minute read

Top ways AI powers Customer Success

Ambera Cruz

Guide

7 minute read

Top 5 customer success best practices for SaaS

Jonas Terning

Guide

7 minute read

Customer success onboarding: Keep new customers happy

Jonas Terning

Product Update

3 minute read

Making usage data meaningful

Alberto Lambert

Product Update

3 minute read

Building for company-wide customer success

Alberto Lambert

Panel Discussion

30 minute watch

Mastering AI in Customer Success

Gurprem Sagoo

Guide

6 minute read

Top ways AI powers Customer Success

Ambera Cruz

Guide

7 minute read

Top 5 customer success best practices for SaaS

Jonas Terning

Guide

7 minute read

Customer success onboarding: Keep new customers happy

Jonas Terning

Product Update

3 minute read

Building for company-wide customer success

Alberto Lambert

Panel Discussion

30 minute watch

Mastering AI in Customer Success

Gurprem Sagoo

Speaker Session

30 minute watch

The CSMs role in customer onboarding

Gurprem Sagoo

Deliver a world-class experience

Deliver a world-class experience

Deliver a world-class experience
Deliver a world-class experience

Guide

5 minute read

Customer success metrics for SaaS

Jonas Terning

Panel Discussion

30 minute watch

Delivering an outstanding customer experience at scale

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 2)

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 1)

Gurprem Sargoo

Speaker Session

30 minute watch

How to create true customer advocates

Gurprem Sagoo

Guide

5 minute read

Customer success metrics for SaaS

Jonas Terning

Panel Discussion

30 minute watch

Delivering an outstanding customer experience at scale

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 2)

Gurprem Sagoo

Guide

5 minute read

Customer success metrics for SaaS

Jonas Terning

Panel Discussion

30 minute watch

Delivering an outstanding customer experience at scale

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 2)

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 1)

Gurprem Sargoo

Speaker Session

30 minute watch

How to create true customer advocates

Gurprem Sagoo

Meet-Up

Customer Success in Manchester

Guide

5 minute read

Customer success metrics for SaaS

Jonas Terning

Panel Discussion

30 minute watch

Delivering an outstanding customer experience at scale

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 2)

Gurprem Sagoo

Speaker Session

30 minute watch

How to do high touch customer success (Part 1)

Gurprem Sargoo

Speaker Session

30 minute watch

How to create true customer advocates

Gurprem Sagoo

Become customer-centric

Become customer-centric

Become customer-centric
Become customer-centric

Guide

40 minute watch

Why CS Matters: Securing Tech Stack Buy-In

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Panel Discussion

30 minute watch

When AI can't compete: The advantage of emotional intelligence

Katie Culp

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Guide

40 minute watch

Why CS Matters: Securing Tech Stack Buy-In

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Guide

40 minute watch

Why CS Matters: Securing Tech Stack Buy-In

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Panel Discussion

30 minute watch

When AI can't compete: The advantage of emotional intelligence

Katie Culp

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Guide

40 minute watch

Why CS Matters: Securing Tech Stack Buy-In

Christian Jakenfelds

Guide

7 minute read

Types of customer success analytics

Doa Sarris

Guide

8 minute read

How to use customer success analytics to improve retention

Jonas Terning

Panel Discussion

30 minute watch

When AI can't compete: The advantage of emotional intelligence

Katie Culp

Panel Discussion

1 hour watch

What does it take to be a Chief Customer Officer?

Christian Jakenfelds

Panel Discussion

58 minute watch

What does it take to be a VP of Customer Success?

Christian Jakenfelds

Optimize your customer organization

Optimize your customer organization

Optimize your customer organization
Optimize your customer organization

Guide

8 minute read

Implementing Customer Success Software: Step-by-Step Guide

Ambera Cruz

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

8 minute read

Implementing Customer Success Software: Step-by-Step Guide

Ambera Cruz

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Guide

8 minute read

Implementing Customer Success Software: Step-by-Step Guide

Ambera Cruz

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Guide

8 minute read

Implementing Customer Success Software: Step-by-Step Guide

Ambera Cruz

Guide

5 minute read

Being data-driven, are we there yet?

Ambera Cruz

Guide

8 minute read

Roles in a Customer Success division

Alexander Ehrensvärd

Guide

4 minute read

How are CSMs measured?

Jonas Terning

Guide

6 minute read

Customer success benchmarks

Christoffer von Berens

Guide

6 minute read

Customer Success Managers: A necessity for customer success

Jonas Terning

Retain & grow your revenue

Retain & grow your revenue

Retain & grow your revenue
Retain & grow your revenue

Guide

6 minute read

Renewal strategies: The art of keeping customers

Ambera Cruz

Guide

4 minute read

What is a good net dollar retention benchmark?

Rob Mahoney

Guide

3 minute read

How do you increase net dollar retention?

Jonas Terning